Business Ethics

My name is Emad A. Rahim. The purpose of this blogg is to offer people an opportunity to share information and knowledge on the subject of business ethics. As a young minority professional working with a diverse/ multicultural population, I find that many people’s understanding of ethics are tangled in a web of confusion that is mixed with personal values, faith, culture and education. This is a forum to disclose my experience and obtain feedback and insight. visit me: www.hsaofcny.org

Sunday, January 29, 2006

Does effective leaders also mean ethical leaders?

Question? Does effective leadership also mean ethical leaders? When we research the topic of leaderships, we would find that many leaders that were very successful in their career, often had made some unethical discussions throughout their profession. I am not talking about an Enron or WorldCom, which was obviously an unethical sinkhole. I am talking about how our leaders or we transmit sensitive information. Our actions and choices in the workplace, which may seemed tamed at the time of excitation but eventually evolved into a mountain of ethical proportion.

Friday, September 16, 2005

Ethical Dilemmas in Multiculturalism

There are many variables to consider when governing a multicultural workforce. In a “melting-pot” society, organizational leaders must learn to adapt an array of cultural differences. What one culture perceives as ethical actions, another culture may not. Ignorance or misunderstanding actions facilitated by organizational leaders in handling questionable employee conduct can result in a calamity of problems. Every year organizations spend millions of dollars settling lawsuits involving employee discrimination claims. According to a 2001 study by the Society for Human Resource Management (SHRM) and FORTUNE Magazine, over 75% of surveyed organizations have engaged in some type of diversity activity or initiative to combat this dilemma. The problem with this approach is that these initiatives are predominantly targeting one group (Majority) and not the other (Minority). Also, many of theses initiatives focus their attention towards embracing cultural differences, but avoid the topic of ethical differences. I believe this is where the true dilemma stays dormant.

Friday, August 12, 2005

Just The Other Day

A few days ago I overheard a conversation between two young ladies concerning the behavior of what appears to be a boyfriend. It was not my intention to eavesdrop, but my presence in the location was required and their conversation was loud. The behavior of the boy in question was told in graphic detail. Their opinions of the boy was also graphic, but usual. It became clear towards the end of their conversation that they were referring to a client at their place of employment, and not a boyfriend.

These two young ladies obviously worked for the same company and knew the same person (client), but neither one of them was upholding the confidential bylaws for their company and client. This was not a conversation that reelected an innocent crush, but a detail/ graphic/ distasteful and unprofessional gossip. It was unprofessional and unethical!

What is your response? Was it their age, gender, company, generation or all together?

Friday, July 08, 2005

Business Ethics And Reasoning

My name is Emad A. Rahim. The purpose of this blogg is to offer people an opportunity to share information and knowledge on the subject of business ethics. As a young minority professional working with a diverse/ multicultural population, I find that many people’s understanding of ethics are tangled in a web of confusion that is mixed with personal values, faith, culture and education. This is a forum to disclose my experience and obtain feedback and insight.

Organizational Choice Or Ethical Conflicts

“With every action there is a reaction.” We can agree that all organizational cultures are different, but the ethics and integrity of any company should always be upheld to the highest professional standard. But, what is considered to be the professional standard? The policy of a company may lay the foundation for how a business should be run, but the words in the policy are dependent on the organizational leaders to enforce it and for the employees to follow and respect it. The concern with professional ethics and integrity is split on the rules of engagement. Differences in culture, religion, upbringing and society create a mix view of what is considered to be professional conduct. Ideology and theory of management and leadership in this millennium will have to further its research and consider more variables in the study of organizational behavior. It is said that America is a ‘milting-pot-society’. If this statement is true, then how come we still deny the opportunity of others to grow and prosper off this capitalist empire? How come organizations want acceptance of their rules, beliefs and regulations, but refuse to comprehend the same ideas for others. Religion may not be apart of our schools or government, but no one ever provoked the idea of its place in business.

Corporate America still practices favoritism towards Christianity and Catholicism. Many companies are closed on Sunday or closed at an earlier time because it is a day of sabot. The bible mentioned that God rested on the seventh day after creating the earth. The majority of Christians and Catholics participate in church services and prayers in congregation on Sundays. Many businesses, including all government businesses, city schools, and universities are closed for the celebration of Christian holidays, like Christmas and Easter. These practices foreshadow on the religious beliefs of others. This argument is not stated for the sake of pointing fingers against people’s faith, but opening an opportunity for awareness and enlightenment. If we are in favor of embracing diversity, then why pick and choose and not embrace all equally. Many of my coworkers are in favor of working on holidays that they do not celebrate. They just require that they are allowed to celebrate their beliefs without loosing personal time, sick time or have judgment passed on them by management.

As a minority that was raised by a single parent from a third-world-country, the idea of professionalism related to people that were employed. No one in my family or community resembled the business suit, proper English speaking, college graduate professional. My mother and great uncle spoke maybe two words of English, but were able to hold down two fulltime jobs. They always arrived to work on time and rarely was absent from work. The business that employed my mother took full advantage of her ignorance of New York State labor laws and her inability to communicate and express her needs in English. I remember her working sometimes fourteen hour shifts without any compensation for her overtime work. Many of theses companies paid her with cash to avoid giving her benefits and overtime pay. Regardless of the working conditions many immigrants will ignore the dangers of these sweatshops in order to provide a better life for their families. Many immigrants including my mother are dedicated workers. Opportunism is scariest in many third-word-countries. My mother will tell you that minimum wage is acceptable when compared to her 40 dollars a month salary in Cambodia. She will also tell you that she would work more if she was offered. The abuse and harsh conditions of sweatshops in the US cannot be compared to the diamond minds in Africa and South America. But, we should never make light of unfair working conditions. It is still an unethical treatment to humanity.

Thursday, July 07, 2005

Servicing The Culture Not Just The People

A few years ago I overheard a Caseworker complain about a family she was serving while waiting for her case to start in Family Court. In the conversation, she mentioned that both the mother and father were very rude towards her and that the children were too quiet when she visited them. She went on to say that the father was oppressive towards women because of how he treated his wife and daughter. She ended the conversation by saying “they need to embrace American culture now that they are living here.” An hour later, Court started and the family she was talking about appeared. To my surprise, I knew the family very well and was knowledgeable about their history. I also knew that the Caseworker’s statement was completely ignorant.

The family that she was referring to were Bosnians. Only three years earlier they were in the middle of a war. They saw and experienced some horrific things. Families and friends being murdered and raped throughout their countryside. They were still trying to overcome these images and feelings when they were accused of educational neglect by the School district and the Department of Social Services.This family was a loving and caring family. All they have now is each other. The father was not this oppressive man that this Case worker described nor was the daughter or mother oppressed. The family are also Muslims. Their culture and beliefs may have sparked this Caseworker’s negative opinion on them.

In order for us as human service professionals to provide quality and effective services, we must understand and embrace out client’s culture. We need to respect their faith and boundaries. What we may perceive as “signs” of red-flags, may be more then just cultural differences. A quite child around adults may just be a sign of cultural respect. Communication barriers may not be barriers at all, but cultural differences.

What I am stating may seem like common knowledge for some, but this problem is ongoing. Diversity issues are still a problem organizations face. I still hear racial and prejudice comments and remarks made towards families by respected professionals. The generation we currently serve are experiencing many obstacles. We do not need to be another obstacle for them. The music they listen to, the clothes they wear the language they speak (slang), and the decisions they make are all apart of their culture. You may not understand or approve the culture, but you should respect it. Respect is the only way we can get this generation to open up to us. Tools of education, experience and economics are strong methods of empowerment. We just have to figure out away to include these tools in our approach without compromising our client’s beliefs. Our opinions and suggestions may have been effective on previous clients, but may go against our current client's faith and values. Culture diffusion is not one-sided, but multi-dimensional. In order for our clients to embrace our beliefs we must take the first step to embrace theirs'.